Insurance, forms, n’ policies
Hopefully, an injury or ailment never happens, but just in case, we are insured to support medical expenses for pets who experience harm under our care. We also update our liability waivers based on client feedback and experience in the Greater Seattle Area. We are also bonded.
Click on the link below to take a look at our insurance coverage for this 2025 year.
You can download our current liability waiver and release agreement below. Signed forms are due the day before service.
At our meet n’ greet, we review the pet care agreement to insure your babies are getting the personalized care they need. You can download the pet care agreement below. Signed forms are due the day before service.
Cancellation policy
We ask for at least 48 hours’ notice for cancellations. This allows us to offer your reserved time to another pet parent in need of care. Cancellations made with less than 48 hours’ notice are non-refundable. Thanks for understanding and supporting a small business!
For overnight sits, a 50% deposit of the lowest amount of the requested tier is required upon booking overnights. The deposit is due within 72 hours upon booking. Deposits are partially, 50% refundable if cancellations are made before 6 weeks of the service start date.